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Frequently Asked Questions

General

Greentek was founded in 1979. We have been in the consumer electronics industry for more than 45 years.

Greentek specializes in TV antennas, caravan antennas, ambient lights smart organizer, and smart healthcare products, aming to empowering everyone to live with greater quality and happiness.

Please contact our sales team to discuss distribution opportunities.

All the products comply with a wide range of international certifications and regulations, including CE, UL, RoHS, FCC, etc. We have a robust quality management system and are ISO 9001 certified.

Products

  • Location: The first to consider is the location of your stores. For those in rural areas, outdoor antennas that can catch further signals will be the more suitable choice. While indoor antenna is a more ideal choice for the urban area due to the proximity to broadcast towers.
  • Product Design: The innovative antenna design can enhance your brand image and make your product more memorable.
  • Reception Frequency: The reception frequency varies significantly between countries. Correct frequency ensures the antenna can receive all free channels in your areas.

Most local television stations have information about the frequency they broadcast on, you can browse the their official website. Or contact us for technical support.

RGB is the most common color model used in ambient light. RGBW is an extension of RGB that includes a white LED that can improve brightness and create more neutral white light for concentrating task. ARGB offers a higher level of customization and control compared to RGB or RGBW because each individual LED can be controlled independently.

Specific TV backlight models can be connected to linked to smart home systems like Google Assistant or Amazon Alexa via the app.

Customization

We offer a variety of customization options to mee your unique needs, from product design to product performance. Please contact our sales to learn more.

It depends on the complexity of the design and the specific changes requested. Generally, it will take 2-4 weeks.

Service

Sure, we can offer sample for you to test before placing an order.

We provide turn-key service including customized product design, manufacturing logistics arrangement and after-sales, helping you from the initial concept to the final product.

Our technical support team is available 24/7 to assist you with any questions or issues you may have.

Payment

Generally, we accept T/T, L/C. For other payment terms, pleas contact our sales.

Shipping

Our standard lead time is 3-4 weeks after order confirmation and receipt of payment.

We offer a variety of shipping options to accommodate your timeline. Expedited shipping is available upon request. Please contact our sales team for more details.